Delivery Policy

Tracking: After shipping, we send instant order tracking details to your email. It’s the customer’s responsibility to maintain contact with the courier service. If the rider keeps the order for any reason or delivers it when unavailable, you must contact them. When a courier faces multiple failed delivery attempts, they might destroy the parcel, and we will not take responsibility for such a situation.

Unaccepted Deliveries: If a customer refuses to accept the parcel and requests its return, it will be considered lost. Unfortunately, the process of returns is impossible when these situations occur. After accepting delivery, customers should navigate to the return instructions to initiate their return.

Incorrect Address Deliveries: Always update your shipping address when ordering something. Once dispatched, we cannot reschedule delivery to a different address. Please contact the courier for further action. In case the order stays undelivered, the item will not be received back, as courier return costs often exceed the value of the items themselves. Unfortunately, the package will be destroyed, and we won’t be able to process cancellations or returns.