Privacy Policy

All personal information you share with The Prime Leather is managed according to this Privacy Policy when you access primeleather.co.nz (the “Site”) and its Services through any interaction or purchasing method.

Your identity and personal information, as defined by this Privacy Policy, pertains to each person who interacts with our Services and falls into the category of customers, website visitors, or additional persons whose details we possess through appropriate channels.

Please review this Privacy Policy attentively from beginning to end. Your agreement to the services’ information collection process implies consent to let us collect, use, and disclose your data, as we outline here. You should not access or use the Services if you do not accept the current version of our Privacy Policy.

1. Information We Collect

When you access our website or finalize an order, we will obtain several categories of personal information.

Contact Details: Name, email address, phone number, shipping and billing address.
Order Information: Products purchased, payment method, and transaction details.
Technical Data: IP address, browser type, device type, URLs, and access times.
Cookies and Tracking Technologies: To improve user-friendly experience and analyze website usage.

We receive your personal information both directly from you during data entry and automatically from your website use activities.

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders, including payment and delivery.
Communicate order updates and respond to inquiries.
Improve website functionality, customer experience, and product offerings.
Send promotional emails or special offers (only if you opt in).
Detects and prevents fraud, security breaches, or policy violations.

We process your data only through legitimate foundations, which include contract fulfillment, compliance with legal requirements, and consent authorization.

3. What Personal Information We Collect

When you interact with our website, we obtain personal information consisting of your full name as well as your email address, phone number, shipping & billing addresses, and payment information through secure third-party gateways along with your IP address and recorded purchase history. The establishment of an account requiring login credentials allows us to collect such information from you. We monitor interactions with customer service and customer preferences to improve our upcoming engagements.

4. Information We Collect Directly from You

We collect data when you:

Make a purchase or return
Create an account or subscribe to our newsletter
Fill out a contact form or request customer support
Enter a promotional offer, survey, or giveaway
Leave positive or negative reviews or other content on our site.

The data you provide allows us to process your order and deliver customer assistance, along with improving your shopping experience.

5. Sharing Your Information

We do not sell your data. We may share your information with trusted third parties, but only as necessary to:

Fulfill your order (e.g., with payment processors and shipping companies).
Maintain website operations (e.g., web hosting and analytics platforms).
Comply with applicable laws or respond to legal requests.

All third-party service providers are contractually obligated to keep your data secure and use it only for the intended purpose.

6. Website and Credit Card Security

We take website and credit card security extremely seriously and always endeavor to provide a secure, safe platform to conduct online transactions. We use the industry-standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the Internet. This encryption scrambles details such as credit card numbers, billing details, and delivery addresses so that, generally, other computers cannot decipher the information, ensuring privacy and security.

To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double-check this by looking at the URL. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http.’

You need to protect against unauthorized access to your password and your computer. Ensure you log out when you have finished visiting roddandgunn.com, especially if you have access from a shared computer.

7. Cookies and Tracking Tools

Our website uses cookies to:

Remember your preferences and login information.
Analyze how visitors interact with our site.
Deliver targeted marketing (only with consent).

You can control cookie preferences via your browser settings. However, disabling cookies may affect your user experience.

8. How We Disclose Personal Information

The personal data we collect could be revealed to companies that offer support through operational tasks such as shipping, payment processing, website hosting, and fraud prevention solutions. We give these third parties access only to the needed data to fulfill their specific functions, and they must adhere to data protection terms. Prime Leather discloses information when it is necessary to follow legal mandates or protect users, along with public interests and its own rights and safety.

9. User-Generated Content

The services may enable you to post product reviews and other user-generated content. When you post content through the services to public areas, you will make it accessible for everyone to view.

The information you share with others remains outside your control regarding its accessibility and the security measures adopted by others using this information. We take no responsibility for the privacy or security of user-generated information in public areas or for how users handle information they obtain from third parties.

10. Data Security

We implement industry-standard security measures to protect your data. These include:

SSL encryption for data transmission.
Secure payment gateways.
Regular monitoring and platform updates.

Despite our best efforts, no system is 100% secure, and we cannot guarantee the absolute security of your data.

11. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request to correct inaccurate information we maintain about you.
Receive a copy of the personal information
Appeal our decision if we decline to process your request.
Ask us to stop or restrict our processing of personal information.
Request deletion of the personal data we maintain about you.
Withdraw consent or opt out of marketing emails.
File a complaint with a data protection authority.

To exercise any of these rights, contact us at sales@primeleather.co.nz.

12. Third-Party Websites and Links

Our website may contain links to third-party websites or online platforms that we do not operate or control. If you choose to follow these links, we encourage you to carefully review the privacy policies, terms, and security practices of those external sites. We do not guarantee and are not responsible for the privacy practices, security measures, or accuracy and reliability of information found on such third-party sites.

Please note that any information you share in public or semi-public spaces—such as forums, comment sections, or third-party social media platforms—may be visible to other users and may be used without restriction by us or third parties. The inclusion of external links on our site does not constitute an endorsement of the content, services, or operators of those websites unless expressly stated otherwise.

13. Children’s Data

Personal information from individuals below 16 years old remains out of our intentional collection data. Our services target people who have reached 18 years of age or above. We immediately remove any child-related data whenever we realize such information has been collected accidentally. You can reach out to us when you become aware that your child has submitted their details.

14. Security and Retention of Your Information

We use secure server technology (SSL), encrypted transactions, firewalls, and access controls to protect your data. Our systems receive frequent updates, which help us stay protected against new threats. Our data storage period is restricted to cases where we need the information to process your orders or execute legal and business requirements.

15. Your Rights and Choices

You have complete freedom to review and modify your personal information and delete it from our system. Apart from data access, you can request data portability while you also have the right to object to specific data processing situations. Users can effortlessly unsubscribe from marketing communications through the unsubscribe link found in marketing emails or by contacting us directly. You can exercise your rights by reaching out to us through sales@primeleather.co.nz.

16. Complaints

Contact us straight away using the provided details if you have any questions regarding our data management practices. The user has the right to complain about our data handling to their local data protection authority when they feel our response is unsatisfactory.

17. Changes To This Privacy Policy

We will make periodic modifications to this Privacy Statement to comply with legal changes or operational developments. All adjustments to this privacy policy will be displayed on this page, along with their applicable dates. We request you check this policy repeatedly as we want to inform you about our data-handling systems. By continuing to utilize our site and following policy updates, you agree to abide by the new terms.

18. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Company: Prime Leather
Physical Address: Wellington Central, Wellington 6011, New Zealand
Email Address: sales@primeleather.co.nz