Terms and Condition

Effective Date: June 27, 2025

Website: https://primeleather.co.nz 

Business Name: Prime Leather

Address: Level 40/40 Lady Elizabeth Lane, Wellington Central, Wellington 6011, New Zealand

Email: sales@primeleather.co.nz

Phone: +64 9242 4549

Business Hours: 9 AM – 5 PM (Mon – Fri), (GMT+12:00) New Zealand Standard Time (Auckland)

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our site.

These Terms govern all use of our services, including purchasing products, browsing our website, and communicating with our team.

2. Eligibility

To use this website, you must be:

At least 18 years old

Residing in New Zealand (we only ship within NZ)

Legally capable of entering binding contracts

3. Products & Availability

We strive to ensure that all product descriptions, images, and pricing are accurate. However:

Availability is subject to change without notice.

We reserve the right to limit purchase quantities.

We may withdraw or update products at any time.

If we are unable to fulfill your order due to unavailability or error, we will notify you and provide a full refund.

4. Pricing & Payment

All prices are in New Zealand Dollars (NZD) and include GST (Goods and Services Tax) as required by New Zealand law.

We accept Visa, MasterCard, Maestro, PayPal, and American Express.

Full payment is required at checkout before your order is processed.

By placing an order, you authorize us to charge the selected payment method for the total order amount.

We reserve the right to cancel any order that appears fraudulent or violates our Terms. All payments are subject to verification and approval.

5. Shipping

We offer free shipping across New Zealand.

Orders are typically processed within 1–2 business days (Mon – Fri).

Delivery times are 5–7 business days (Mon – Fri) after dispatch.

We use trusted carriers such as DHL, Skynet, and FedEx.

You will receive tracking details via email after dispatch.

More info: Shipping Policy

6. Returns and Refunds

Under the New Zealand Consumer Guarantees Act 1993, you are entitled to a refund or replacement if goods are faulty, damaged, or significantly different from their description.

Our policy allows:

Returns are accepted on items in unused, unworn condition with original tags and packaging intact.

Full refunds for faulty or incorrect items (including return shipping).

Refunds processed within 7 business days (Mon – Fri) of receiving returned goods.

You must notify us within 48 hours if an item arrives damaged.

More info: Returns & Refund Policy

7. Consumer Rights

Nothing in these Terms affects your rights under New Zealand law. You are covered under:

Consumer Guarantees Act 1993

Fair Trading Act 1986

Privacy Act 2020

These Acts protect you against misleading advertising, unsafe products, and misuse of your personal data.

8. User Conduct

You agree not to use the Website to:

Violate any local, national, or international law

Transmit viruses or harmful code

Infringe intellectual property rights

Spam, defame, harass, or abuse others

Interfere with the functionality or security of the Website

We reserve the right to suspend or terminate your access if you breach these terms.

9. Intellectual Property

All content on the Website, including logos, images, designs, product descriptions, and text, is the intellectual property of Prime Leather or our licensors. You may not reproduce, modify, or distribute any content without our written consent.

More info: Copyright Policy

10. Privacy and Data Protection

We respect your privacy and protect your data in accordance with the Privacy Act 2020 (NZ).

We collect only the data necessary to process your order, improve our services, and comply with legal obligations.

View full policy: Privacy Policy

11. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages.

Our liability for faulty goods is limited to refunding or replacing the item.

We are not responsible for any issues arising from third-party providers (e.g., payment gateways, shipping carriers) once the item has been dispatched or paid for.

12. Force Majeure

We are not liable for delays or failures caused by events beyond our control (natural disasters, pandemics, strikes, shipping delays, etc.).

13. Changes to Terms

We reserve the right to update these Terms at any time.

Changes take effect upon posting on our website. Your continued use of the Website after changes are made constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of New Zealand.

Any disputes shall be resolved under New Zealand jurisdiction.

15. Contact Information

For questions or concerns regarding these Terms:

Business Name: Prime Leather

Address: Level 40/40 Lady Elizabeth Lane, Wellington Central, Wellington 6011, New Zealand

Email: sales@primeleather.co.nz

Phone: +64 9242 4549

Business Hours: 9 AM – 5 PM (Mon – Fri), (GMT+12:00) New Zealand Standard Time (Auckland)

Thank you for shopping with Prime Leather. We appreciate your trust and are committed to delivering top-quality products and service across New Zealand.